Shipping & returns

RETURNS: Merchandise found to be incorrect due to our error will be replaced at no charge when returned within 30 days from receipt of merchandise. Unopened stock merchandise may be returned for credit or refund less 20% restocking fee. We cannot accept returns on any items that are personalized. Goods damaged during shipment or defective merchandise will be replaced at no cost to the consumer. (Determination made based on value for return authorization.)

CANCELLATIONS: Cancellations of personalized items cannot be accepted once production has begun.

PRODUCTION TIME: Approximate production times vary for each item. Time starts after we receive an order with approved artwork and does not include time in shipment.

SHIPPING: Orders are shipped via FedEx. Deliveries within the continental U.S. may take up to 7 working days (Monday through Friday only). Time in transit is calculated after production is completed based on production times. Shipping and handling charges will be added to your invoice. For International orders outside of the contiguous, Call for a quote. We can accommodate third party freight requests.